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Marcy Johnson is a seasoned professional with extensive experience in operations and client relations, currently serving as the Vice President of Operations and Client Relations at Inline Data Systems, LLC since June 2017. Previous roles include Customer Service Manager at GroupOne Health Source, Inc., where Marcy designed and implemented customer service strategies and led large teams, and a Consultant role focusing on project management, data analysis, and process design. Prior experience also includes overseeing call center operations at Service Protection Direct, establishing call center and payment plan operations at Protective Asset Protection, and holding the Vice President of Client Relations position at Carhill Enterprises/Summit Financial, where payment plan operations were significantly expanded. Marcy holds an MBA from Webster University and a Bachelor's degree in Mass Communication/Media Studies from Southern Illinois University Edwardsville.