Rell Rugely is an experienced professional currently serving as an Onboarding Specialist at inKind, where responsibilities include fostering merchant partner satisfaction through relationship-building and operational expertise. Prior experience as a Public Information Specialist for the City of Round Rock involved optimizing social media content, leading to significant engagement metrics. As a Digital Media Specialist at RETV, Inc., Rell successfully increased Instagram engagement by closely monitoring social media trends. A background in sales at Apple included enhancing client engagement and exceeding Sales Net Promoter Score. Rell also contributed to marketing campaigns at iHeartMedia and began a career in retail sales at H&M. Rell holds a Bachelor’s degree in Converged Broadcast Media from the University of North Texas.