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Ionut Stan has extensive experience in process management and project leadership within the telecommunications industry, currently serving as Tribe Lead for Daily Business Banking and Head of Business Process Management at ING since June 2017. Prior roles include Process Management Manager at Telekom Romania, where Ionut managed strategic projects and a team focused on business process management, and Administrative Services & Process Management Senior Manager at COSMOTE Romanian Mobile Telecommunications SA, achieving significant cost reductions through process optimizations. Ionut's career began as a Quality Management Consultant at TQA Services SA, followed by roles at Orange Romania, focusing on quality control and compliance. Ionut holds a degree in Electrical Engineering from the University POLITEHNICA of Bucharest.