ÂÜÀòÂÒÂ×

Harmen ter Horst currently serves as Head of Client Lifecycle Management at ING, having redefined the Daily Banking Wholesale Client Services proposition to enhance service quality for international clients. With a background that includes roles such as International Strategy & Transformation Manager and Circle Lead for Wholesale Banking Client Services Belgium, Harmen has significantly contributed to the establishment of ING's Pan European Service Desk. Previous positions at ING include Teammanager for Implementation Management and Program Manager for Mass Payment Channels, showcasing a strong project management track record. Additionally, Harmen took a sabbatical year to sail across the ocean, further illustrating a diverse range of experiences. Educational credentials include a Master’s degree in Technische Bedrijfskunde from the University of Groningen and VWO from Bogerman College Sneek.