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Gagandeep Kohli is an experienced technology leader currently serving as Chapter Lead for Linux Infrastructure at ING Australia, focusing on engineering and operations for Linux platforms. Previous roles include Head of Managed Services at Mavenir, where Gagandeep oversaw a global team providing 24x7 support to Rakuten Japan, and Customer Service Manager, managing RCS and messaging services. Gagandeep’s extensive tenure at Mavenir includes positions as Senior Service Delivery Manager, where responsibilities involved managing a large client base in the APAC region and ensuring compliance with service level agreements. Gagandeep has held various positions in service delivery and management at organizations like Digicel, Redknee Technologies, and Reliance Communications, and holds a Master's degree in IT from Symbiosis Centre for Information Technology.