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Viviana Ayala is currently a Bilingual Copywriter and Proofreader at INFUSION by Castells, focusing on multicultural communications for Charter Spectrum. With a background in communications, marketing, and market research, Ayala has experience working in various industries such as IT, automotive, and education. Viviana holds a Master's Degree in Digital Marketing Management and E-Commerce, along with certifications in Digital Marketing Analytics. Ayala's expertise lies in developing bilingual content tailored to specific target audiences and marketing strategies.