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Lauren Hyslop is an experienced professional currently serving as the Performance, Quality and Compliance Manager at IML - Infrastructure Managers Ltd since January 2024. Prior to this role, Lauren functioned as the SPV General Manager at Equitix Management Services Limited from March 2023 to January 2024, and served as Assistant General Manager at Vercity from April 2015 to February 2023. Lauren has a strong background in operations and compliance, demonstrated through key responsibilities such as monitoring performance metrics, managing stakeholder relationships, and addressing non-conformance issues. Previous roles included Operations Manager and Operations Officer, where Lauren contributed to statutory compliance and risk management initiatives. Lauren began their career as a Clerical Assistant at Dumfries and Galloway Council from April 2011 to April 2015. Lauren holds a Bachelor of Arts in Business Administration and Management from The Open University and has a NVQ 3 in Business & Administration from Dumfries & Galloway Council.