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Maiara Santos is an experienced professional in e-commerce and customer relations, currently serving as a Senior E-commerce Analyst at Infracommerce since July 2022, where responsibilities include supporting and managing B2B e-commerce. Previously, from June 2021 to July 2022, Maiara worked as an Intern in Partnership Development at Banco Carrefour, focused on partnerships and promotional campaigns. Maiara has also held the position of Customer Service Representative at Mercado Livre from June 2020 to February 2021, where key duties included mediating issues between buyers and sellers and enhancing team processes. Maiara began a career at Infracommerce as a Customer Success B2B Intern in late 2019. Maiara holds a degree from Centro Universitário FAM, completed in June 2023.