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Alessandra Goçalo is a seasoned professional with extensive experience in customer experience and sales management. Currently serving as Coordenadora Customer Experience at Infracommerce since January 2022, Alessandra previously held various roles at Brady Corporation from August 2006 to September 2020, including Coordenadora de Vendas Internas, where responsibilities encompassed client engagement, sales team management, and strategy development. Prior experience includes positions as Executivo de Vendas Jr and Analyst of Sales, focusing on client portfolio management and satisfaction surveys. Alessandra's career began as Assistente Comercial at AVC Transportes de Resíduos Industriais Ltda, where essential tasks included contract preparation and client follow-up. Educational credentials include a Bachelor's degree in Administration with a focus on Foreign Trade from Uninove - Universidade Nove de Julho (2003-2007).