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Bec Connell is a seasoned professional with extensive experience in customer operations and client success, currently serving as the Director of Customer Operations and Strategic Initiatives at InfoTrack US. Previously, Bec held positions such as Senior Client Success Manager, acting Customer Support Manager, and Client Relationship Manager at InfoTrack Pty Ltd. Additionally, Bec started a career in sales and support as an Internal Sales Consultant for LEAP Conveyancer and worked as a Processing Assistant. Earlier experience also includes leading the reception team at LEAP Legal Software.