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Carmen Castaño is an experienced professional with a strong background in technology and client services. Currently serving as a Professional Services Coordinator and previously as a Database Specialist at Infotools, Insights powered by Harmoni since June 2010, Carmen has demonstrated expertise in managing client relationships and database operations. Prior experience includes a tenure as a Senior Client Service Analyst at NielsenIQ from August 2017 to June 2023 and as a Software Developer at Sintel from 1997 to 1999. Carmen holds a Bachelor of Science degree with a double major in Information Technology and Mathematics from Middlesex University, completed between 1993 and 1996.