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Madhu Kavikkal has extensive experience in customer engagement and relationship management across several major technology firms, including roles such as Relationship Manager at Infosys and VP of Customer Engagements at Charter Global. Previous positions also include Account Executive at DXC Technology and Programmer Analyst at Cognizant, along with early experience as a Software Engineer at UST Global. Madhu holds an MBA in Finance from the Indian Institute of Management, Kozhikode, obtained between 2003 and 2005, and a Bachelor's in Technology in Engineering from the University of Calicut, completed in 2000.