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Tom Marsh is an experienced professional with a strong background in customer relations and technology solutions. Currently serving as Vice President of Customer Relations at Infor since March 2016, Tom also holds the position of Vice President & Executive Consultant at PetaStrategy, LLC since March 2014. Previous roles include Sr. Director of Technology Solutions at Convergys from October 1999 to January 2014 and Director of Customer Success at Cincinnati Bell Information Systems from May 1993 to October 1999. Additionally, Tom's career began in the USAF at the NSA as an Analyst from May 1983 to August 1992, showcasing a robust foundation in both technology and customer-oriented strategies.