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Jaber Alfalahi has extensive experience in customer service and sales, currently serving as a Shift Supervisor at Infoline LLC since February 2021, with a focus on promoting Omantel. Previously, Jaber worked at Omantel from January 2017 in roles ranging from Customer Service Representative to Senior Customer Service Representative. Jaber also held the position of Retail Sales Advisor at BPO Plus from March 2018 to February 2021, where responsibilities included promoting products and conducting needs analyses for customers. Earlier experience as a Retail Sales Champion at Infoline involved managing sales and collections, ensuring credit limits were respected, and reconciling receivables. Jaber Alfalahi completed studies in engineering at the College of Technology in Ibra from 2013 to 2015.