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Alexandra Quijada is an experienced IT functional analyst with a background in administrative support and technical analysis. Currently working at InfOil since January 2019, responsibilities include user support, incident tracking via Youtrack, ERP configuration, documentation preparation, user training, testing, and participation in implementation projects. Previously, at PDVSA Petroleos de Venezuela S.A. from October 2016 to October 2017, Alexandra provided technical support, managed software installations and updates, and maintained computing and communication equipment. Earlier experience as an administrative assistant at Universidad Nacional Experimental Politécnica de la Fuerza Armada involved coordinating managerial tasks and reporting on departmental performance. Alexandra holds a degree in Computer Engineering from Universidad Nacional Experimental Politecnica de la Fuerza Armada (UNEFA), completed in 2018.