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Vanessa Galindo

Product Support Specialist at InfoDesk

Vanessa Galindo has a diverse work experience. Vanessa started their career in 2011 at Bed Bath & Beyond, where they served as a Social Media Supervisor. In this role, they worked closely with the Marketing department, optimized communication strategies, engaged with consumers through social communities, and participated in reputation management.

In 2016, Vanessa joined Pitney Bowes and held multiple roles within the company. Vanessa started as a Customer Service Representative & Social Media Agent, where they assisted clients with inquiries, handled payment information, and kept updated with compliance changes. Later, they became a Quality Specialist, responsible for reviewing and assessing agents, conducting calibration sessions with the leadership team, and creating reports on trends. Finally, they served as a Payment Operations Analyst, monitoring financial activities, conducting analysis, and reporting operational risk to management.

In 2017, Vanessa joined InfoDesk as a Product Support Specialist. Vanessa implemented services for clients, created and maintained implementation documents, and managed the implementation document repository.

Most recently, in 2022, Vanessa joined Freixenet Mionetto USA as an eCommerce Operations Analyst. Vanessa'sresponsibilities include maintaining and improving the digital catalog, enhancing product presence on retail websites, and creating monthly insight reports on eCommerce marketing efforts.

Overall, Vanessa Galindo has gained experience in various roles, showcasing their expertise in customer service, social media management, operational analysis, and implementation support.

Vanessa Galindo attended Bergen Community College from 2017 to 2018. However, no degree or field of study information is available. In terms of additional certifications, Vanessa obtained the "Optimize Product Tour: Insights & Enhanced Content" certification from Salsify in October 2022, and the "Salsify Foundations Proficiency" certification in April 2022.

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