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Jon O'Brien is an accomplished executive with extensive experience in managing operations and driving customer success within the technology sector. Currently serving as Managing Director for Australia and New Zealand at InfoConsulting, Jon specializes in digital transformation initiatives related to ERP and EAM solutions. Previous roles include Consulting Director at IFS, where Jon oversaw budget and margin targets while fostering sustainable customer relationships, and Senior IT Executive at Chinova Resources Pty Ltd, leading IT operations and ERP system implementation. Jon's educational background includes a Graduate Certificate in Customer Success Management from RMIT University and a Bachelor of Business in End User Computing from the University of Southern Queensland.