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Vassilis Kiousis has extensive experience in technical management and support within the consumer electronics and IT sectors. Currently serving as Technical Manager at Info Quest Technologies since October 2013, Vassilis oversees the Technical Services Department, which employs 70 staff and provides repair services for major brands such as Apple and Xiaomi. Prior experience includes roles at Samsung Electronics Hellas as Technical Support Part Leader and IT & B2B Service Technical Support Coordinator, where Vassilis enhanced KPI initiatives and managed IT service networks for Greece and Cyprus. Vassilis began a career in service management at MDI S.A. and CPI SA, leading teams and driving operational improvements. Educationally, Vassilis holds an MBA from Alba Graduate Business School and a Bachelor's degree in Electrical and Electronics Engineering from the University of Portsmouth.