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Florencia Murillo is a seasoned professional with a diverse background in customer service and client relations. Currently serving as a Client Advisor at Influencity, an influencer marketing platform, since May 2022, Florencia has also held the position of Customer Service Specialist. Prior experience includes roles as an Invigilator at Cambridge English Exams from December 2012 to December 2021, where responsibilities involved supporting exam organization, and serving as a Customer Success Executive at Santander Argentina, managing a portfolio of over 800 high-net-worth clients. Additionally, Florencia worked as a Customer Service Representative at Santander Argentina, handling phone-based customer inquiries and complaint resolution. Earlier career experience includes working at Casa Murillo from 2010 to 2013, providing in-person and telephone customer service for sewing machine products. Florencia holds a degree in Public Relations and Institutional Relations from UADE, obtained between 2012 and 2016.