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Tim Bellhouse currently serves as the Head of Customer Success at Inflo, a position held since January 2023. Prior to this role, Tim was employed at NBS from August 2013 to January 2023, advancing through various positions including Head of Customer Operations, where leadership responsibilities encompassed Customer Success, Customer Support, and Training teams. Notably, Tim has experience managing teams of up to 30 individuals and has implemented strategies to enhance customer experience and training efficacy. Tim's career began as a Software Support Specialist at NBS, where contributions included the development of customer support resources. Earlier experience includes working as an IT Support Coordinator at Keith Pattinson Estate Agents Ltd, focusing on resolving IT issues and improving operational processes. Tim holds a BA (Hons) degree in Hospitality Business Management from Leeds Beckett University.