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Geoff Dench ☆LION☆ is a CSV/CSA, QA, Test Management and ITSM Professional with a wealth of experience. In 2023, Dench ☆LION☆ began working as a Test Lead for whyaye! In 2021, Dench ☆LION☆ became an IS Compliance and Testing Specialist for Jazz Pharmaceuticals. In 2020, Dench ☆LION☆ began working as a Certified Solution Provider for Inflectra Corporation in the UK via Wessex Testing Solutions Limited, as well as an IS Compliance Specialist for GW Pharmaceuticals plc. In this role, Dench ☆LION☆ created Qualification and Validation Plans and Reports with supporting and associated documents, reviewed SOPs, and supported SAS upgrades and eCTD software releases provided by Certara/Synchrogenix. Additionally, Dench ☆LION☆ supported Change Control and performed reviews and approvals in ServiceNow for Projects and Programmes. In the same year, Dench ☆LION☆ also became a Compliance Analyst - Testing and ALM/QC 12.21 & 12.60 support for Johnson Matthey. In 2018, Dench ☆LION☆ became a Contract IT Quality and Validation Lead Consultant for Roche Farma España Barcelona. In 2017, Dench ☆LION☆ was a Contract Agile Test Lead for MoD/Serco/Harmonic and a Contract OAT Test Lead for Barclaycard. In 2016, Dench ☆LION☆ was a Senior Consultant with SQS (Employed), where they acted as a Programme Test Manager for a Global Infrastructure Transition and created end-to-end Test Scenarios/Use Cases, produced and maintained the Test Run Plan Schedule, and configured the Test Tool SpiraTeam for RCA, Defect Management and workflows, email alerts, test execution reporting and general admin. In 2015, Dench ☆LION☆ was a Company Director at WTSL.

Geoff Dench ☆LION☆ CSV/CSA, QA, Test Management and ITSM Professional attended Sexey’s School Bruton. Geoff Dench ☆LION☆ has obtained a number of certifications from ServiceNow, including Domain Separation Implementation Simulator (2023), Vendor Risk Management (2023), Major Incident Management Fundamentals (2022), SAFe Fundamentals (2022), Security Operations (SecOps) Specialisation (2022), IT Service Management (ITSM) Professional Suite (2022), Automated Test Framework (ATF) Essentials Learning Path (2022), Continuous Integration and Continuous Delivery (CI/CD) Fundamentals (2022), ServiceNow Fundamentals Simulator (2022), Additional ServiceNow Fundamentals Content for System Administrators and Developers (2022), Configure the CMDB (2022), ServiceNow Fundamentals (2022), Application Developer Core Skills (2022), Jira Fundamentals Badge (2022) from Atlassian, Agile Development Implementer 2.0 (2022), Flow Designer Practitioner (Tech Ops) (2022), K21 Automate Application Risk and Control Identification with IRM (2022), Mobile Development Fundamentals (2022), Problem Management Practitioner (Tech Ops) (2022), and Request Management on the Now Platform (2022).