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Jung SunWoo has worked in the field of customer service and service operations for various companies. Jung started their career in 2006 at Emerson as a Service Manager, where they worked until February 2022. Jung then joined Atlas Copco as a Service Operations Manager from March 2022 to June 2023. Currently, they hold the position of Head of Customer Service at INFICON, starting from June 2023.

Jung SunWoo completed a Master of Business Administration (MBA) degree from Ajou University between 2020 and 2022. Prior to that, they pursued their undergraduate studies at Kyonggi University from 1995 to 2003, earning a degree in their field of study related to "d1a0b39cb6a9 aacf5ad559" (not provided in English).