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Jonathan M. is a skilled Technical Support Specialist-Tier 2 in Cybersecurity at INE since May 2022, with prior experience as an Application Security Intern at NCC Group where web application penetration tests were performed. Jonathan’s background includes significant IT support and training roles at Whole Foods Market, leading to improved technology utilization and operational efficiency. Previous experience as Technical Leader at Apex Systems involved leading migration projects for Cisco VoIP systems at JP Morgan and Chase, along with excellent customer service ratings. Jonathan's career began with roles in sales and marketing, alongside various internships during university studies, culminating in a Bachelor of Science in Sport Management from Western Carolina University.