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Johnathan Ramsamy is a seasoned IT professional with extensive experience in technical operations and support management. Currently serving as Senior Manager of Global Technical Operations at Industrious since May 2021, Johnathan leads a global team to enhance productivity and efficiency while managing departmental needs and vulnerabilities. Previous roles include Global IT Ops & EU MX Tech Manager and Regional IT Manager for Europe at Industrious, where responsibilities encompassed IT support service management, strategic leadership, and client-vendor relationship management. Additional experience includes positions at Hana, dnata, Sotheby's, and Kering, focusing on systems engineering, 2nd line support, and project involvement. Johnathan holds a Bachelor of Technology degree in Information Technology from Ernest Bevin Academy.