Jayashri Tewari Rutt is a strategic customer success leader with extensive experience in developing and managing high-impact teams across various technology companies. Currently serving as the Sr. Director of Customer Success at ISI, Jayashri previously held critical roles including Contractor at Netskope, Director of Customer Success and Support at Dasera, and Director of Global Product Support at Rapid7. With a strong focus on scaling customer success initiatives, optimizing operational efficiency, and driving satisfaction, Jayashri has achieved notable results, such as significantly reducing response times and improving customer retention rates. Educational background includes a Bachelor of Engineering in Electrical and Computer Engineering from Cleveland State University.
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