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Zuni Simon is an experienced professional in customer care and management, currently serving as Complaints & Incident Manager and Team Lead for Customer Excellence at Indie Campers since February 2018. Previous experience includes customer-facing roles as a City Guide at Tuk Tuk Lisboa, where Zuni provided transportation and historical insights, and as a Customer Service Representative for Arvato on the X-box project, delivering product guidance and membership billing support. Zuni also worked at Teleperformance on the Orange-Salt project, focusing on billing follow-ups and complaint handling. Additionally, Zuni founded Morgentau Events & Catering, overseeing menu creation and event management, and began in the hospitality sector as waitstaff at MAYBACH Gastronomie GmbH. Zuni holds a marketing certificate from WAK e.V.