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Pankaj Dhall is an accomplished financial services professional with extensive experience in operations management and debt collection. Currently serving as Head of Collections at IndiaLends since August 2024, Pankaj has previously held roles such as Associate Vice President at PayMe and Deputy Vice President at P C Financial Services Private Limited. Pankaj’s career spans various companies, including operations management positions at Tech Mahindra Business Services and Encore Capital Group. Pankaj is skilled in customer service, performance management, and team leadership, with expertise in handling RBI escalations as a Principal Nodal Officer. Pankaj graduated with a Bachelor of Commerce from Delhi University.