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Felicia Bowins is a skilled technical writer with extensive experience in curriculum development and instructional design. Currently employed at Index AR Solutions as a Technical Writer, Felicia previously served as a Curriculum Writer at Newport News Public Schools, leading a content team to enhance district-wide curriculum and applying instructional strategies to improve learner outcomes. Felicia's background includes roles such as Instructor, where documentation and performance analysis for over 100 participants were managed, and Learning Facilitator at Kumon North America, where client coaching significantly improved retention and success rates. With a Master's Degree in American Studies and dual Bachelor's Degrees in English Language/Literature and Africana Studies from William & Mary, Felicia combines educational expertise with strong analytical and communication skills.