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Janelle Watters, MS, is a skilled Cloud Administrator at Index Analytics LLC since April 2021, contributing to the CMS Business Intelligence Analytics program within the Cloud Operations team. Previous experience includes serving as a Senior Advisor in Infrastructure Services at National Government Services, where support was provided to the Centers for Medicaid and Medicare Services regarding Enterprise File Transfer across various operating systems. At Accenture, Janelle managed subcontractors and contributed to Unix to Linux migration planning as a Work Order Manager/System Architect. Earlier roles involved working as a Systems Analyst at Lockheed Martin Information Technology, where support for CMS business partners' file transfer needs was provided, and as Academic Coordinator for UMBC Upward Bound, overseeing college application success rates. Janelle's background also includes web design and internship experience at Zoe Financial Services. Educational credentials include a Master of Science in Information Technology E-Business from the University of Maryland Global Campus and a BA in Information Systems/Sociology from the University of Maryland Baltimore County.