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Shannon Harrell has a diverse work experience in various industries, including marketing, communications, and academia. Shannon is currently a Member at Chief, a private network focused on advancing women in leadership positions. Prior to that, they worked as the Head of Strategic Communications and Channel Marketing at Independence Pet Group. In this role, they oversaw strategic communications, PR, and marketing operations for multiple brands.

Shannon also served as an Adjunct Professor at John Carroll University and as the Director of Marketing - Content, Community, and Partnerships at Teladoc Health, where they managed brand partnerships and marketing strategies.

Earlier in their career, Shannon held senior roles at Nestlé and Progressive Insurance, where they led brand communications and internal communications teams. Shannon also gained experience in PR and marketing at Liggett Stashower, where they progressed from an Intern to an Account Director.

Shannon began their career as an intern at Clear Channel Radio and the Columbus Blue Jackets. Overall, their work experience showcases their expertise in strategic communications, marketing, and leadership roles across various industries.

Shannon Harrell holds a Master's degree in Communications Management from John Carroll University, which was obtained between 2006 and 2008. Prior to that, they earned a Bachelor's degree in Communications from Otterbein University, completing their studies from 2003 to 2006. Additionally, Shannon obtained a certification in ADKAR from Prosci in November 2015.