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Jim Heckman, a professional with a Master of Science in Organizational Development and Leadership from Saint Joseph's University, has a strong background in sales, customer service, and operations technology. With experience at companies like Independence Blue Cross, Republic Services Inc, and Cintas, Jim has held various roles such as Manager of Product and Client Implementation, Senior Medicare Production Analyst, Customer Experience Manager, and New Account Coordinator. Jim has demonstrated skills in team management, process improvement, technology integration, and client relationship building throughout their career. Jim's ability to achieve sales goals, develop innovative solutions, and lead cross-functional teams make him a valuable asset in any organization.