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Joshua Jones has a diverse work experience starting from 2015. Joshua worked as a Supervisor at Advanced Call Center Technologies, LLC from August 2015 to February 2018. After that, they co-founded www.cell4more.com in May 2018 and led the company until September 2019. Joshua then joined the City of Kingsport as an IT Helpdesk Analyst from March 2019 to October 2019, and subsequently served as a Systems Analyst from October 2019 to January 2021. Joshua then transitioned to Information and Infrastructure Technologies, Inc. as an Information Security Analyst from January 2021 to June 2021, and later as a Senior PCI Security Analyst from June 2021 to December 2021. Currently, they are working at InComm Payments as a Security Compliance Analyst IV, Lead starting from January 2022.

Joshua Jones obtained a Bachelor of Science degree in Computer and Information Systems Security/Information Assurance from Capella University. In addition, they hold several certifications including Payment Card Industry Professional (PCIP) from the PCI Security Standards Council, Certified Information Systems Auditor (CISA) from ISACA, Secure Software Lifecycle (SLC) v1.1 Knowledge Training from the PCI Security Standards Council, PCI Internal Security Assessor (ISA) from the PCI Security Standards Council, Microsoft Certified: Security, Compliance, and Identity Fundamentals from Microsoft, CompTIA Secure Infrastructure Specialist - CSIS Stackable Certification from CompTIA, CompTIA Security+ ce Certification from CompTIA, Information Assurance & Security from Capella University, CompTIA IT Operations Specialist - CIOS Stackable Certification from CompTIA, CompTIA Network+ ce Certification from CompTIA, CompTIA A+ ce Certification from CompTIA, and CompTIA Project+ Certification from CompTIA.