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Nyada Batieste is a seasoned professional in virtual support operations with extensive experience at Included Health, serving as Senior Manager of Member Care Services since November 2021, following roles as Virtual Care Manager and Care Coordinator Manager. Prior experience includes leadership positions at Grand Rounds, Inc., where Nyada held titles of Care Coordinator Lead and Care Coordinator Manager since October 2014. Nyada Batieste holds a Bachelor of Applied Science degree from San Francisco State University.