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Heidi Heaton is a seasoned professional in client implementation and project management with over 15 years of experience in the healthcare sector. Currently serving as the Manager of Client Implementation at Included Health since March 2021, Heidi previously held various roles at Aetna, including Senior Business Consultant and Implementation Manager. In these positions, Heidi demonstrated expertise in mentoring, enhancing employee engagement, optimizing operational strategies, and ensuring effective onboarding and project execution. Heidi holds a Bachelor of Science degree in Marketing from Bradley University, obtained in 2002.