The Customer Success and Support team at Incident IQ is dedicated to ensuring that K-12 schools effectively utilize the platform’s features and services. This team provides proactive support, training, and onboarding to enhance user engagement and satisfaction, while also addressing customer inquiries and technical issues to foster long-term partnerships and ensure smooth operations within districts.
Ashley Brun
Customer Success
Carlisle Whitley
Director, Customer Onboarding
Emily Stapf
Customer Success Manager
Hannah Bailey
Customer Training Manager
Jasjot D.
Customer Support Specialist
Jen Critelli
Manager, Implementation
Jennifer T.
Customer Implementation Specia...
Justin Raynor
Digital Customer Success Manag...
Patrick Bennett
Chief Customer Officer
Sarah McElmurray
Team Lead, Customer Success