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Hope Dwyer is a seasoned professional with extensive experience in customer success and educational roles. Currently serving as an Account Representative at Incident IQ since October 2024, Hope previously held the position of Manager for Customer Success Management at Revel Systems from March 2021 to October 2024, where significant achievements included leading a team managing over 200 accounts, enhancing customer engagement, and successfully negotiating major account renewals. Hope's earlier roles in customer success spanned various management positions, focusing on enterprise clients and their growth. Additionally, Hope has a solid background in education, having taught math at both the fifth and second-grade levels and contributing to school leadership initiatives. Academic credentials include a Bachelor of Arts degree in Elementary Education from Furman University.