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Ma Katrina Torres is a seasoned professional with extensive experience in business process outsourcing and operations management. Currently serving as Corporate Executive Secretary to the Group Chief Digital Officer at Inchcape plc since April 2021, Ma Katrina has previously held significant positions such as BPO Director at NTT DATA Services, where responsibilities included team staffing, strategic planning, and client relations. Ma Katrina's career highlights include leading process migrations for healthcare accounts at Dell Services and earning multiple accolades, including the Best Manager Award and the President's Award from Dell. Ma Katrina's diverse industry experience spans credit cards, telecommunications, and healthcare, complemented by a solid educational background in mathematics from the College of the Holy Spirit.