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Elena Gromova is a highly experienced professional currently serving as Sales Operations Team Leader at incadea Group since October 2013, where responsibilities include supervising the order process, maintaining communication tools, conducting trainings, supporting pricing negotiations with Microsoft, and managing software license disputes. Prior roles include Marketing Manager & Sales Support, Head of Language Support and Contracts Department at Incadea Russia, and various positions in the IT and accounting sectors. Elena possesses a strong educational background with a Diploma of Honour in Economics, Accounting, and Audit from Voskresensk State College and a Certificate of Professional Accountant.