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Luyanda Mhlongo is a seasoned professional with extensive experience in technical support and business development within the technology sector. Currently serving as a Business Development Consultant at Impro Technologies since April 2018, Luyanda focuses on identifying and securing strategic opportunities for the promotion of Impro technologies. Previously held the position of Technical Support Engineer at Impro Technologies, presenting technical knowledge to system integrators. Other notable roles include Technical Support Consultant at neaMetrics (Pty) Ltd and Bytes Technology Group, where Luyanda showcased effective communication skills and problem-solving techniques. Early career experience includes web design at Everything Digital and IT support at MNM Brands (PTY) LTD. Luyanda holds a National Diploma in Information Technology from Damelin and various technical certifications including CompTIA A+ and N+.