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The Technical Support and Engineering team at Imprivata is responsible for ensuring the seamless functioning of the company's identity and access management solutions. This team provides expert technical assistance to clients, troubleshoots complex issues, and collaborates on innovative software engineering initiatives. By leveraging their engineering expertise, they not only enhance product performance but also contribute to developing new features, ensuring that solutions meet the dynamic needs of mission-critical sectors. Their efforts are crucial in maintaining client satisfaction and operational integrity across all digital identity platforms.