Saamrika Bhardwaj is an experienced operations analyst currently employed at Impressico Business Solutions since September 2022, contributing to a leading Indian software organization that provides comprehensive IT solutions globally. Previously, Saamrika held the role of sales development specialist at Concentrix from January 2019 to April 2022, where duties included client acquisition and risk management. Additionally, Saamrika served as a senior practitioner in debt recovery, working within regulatory guidelines. Earlier experience includes a position as a customer service specialist at Snapdeal, adept at resolving customer complaints and managing interactions. Saamrika holds a Master's degree in Library Science from Chaudhary Charan Singh University and a Bachelor's degree in Business Administration with a focus on Accounting and Finance from Veer Bahadur Singh Purvanchal University. Educational background also includes completion of high school studies in Biology at Dr. Virendra Swarup Institute of Computer Studies.