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Michelle Kukawski is an experienced professional in customer success and health care operations, holding the position of Head of Customer Success at Impilo and previously serving as Senior Director and Director at SteadyMD. Michelle has a robust background at BAYADA Home Health Care, where roles included Director, Interim Director of Pediatric Service Operations, and Client Services Manager. Earlier experience also includes working as a Personal Trainer at the YMCA. Michelle earned a Bachelor of Arts in Art History from La Salle University and The American University of Rome between 2005 and 2009.