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Kay Heather has a diverse range of work experience in the field of production and design. Kay began their career as an Ad Production Executive at SPG Media, where they were responsible for checking and correcting advertising artwork and copy. Kay then worked as a Production Controller at Wilmington Media, ensuring that print projects were completed accurately and on time. Kay then moved on to a role as a Print Production Controller at Macmillan Cancer Support, where they managed print buying and developed digital asset management systems. Afterward, they joined Save the Children as a Production Coordinator, project managing the production of various communication resources. Most recently, they worked at Imperial War Museums, starting as a Print Production Coordinator and later becoming the Design Studio Manager, overseeing the running of the in-house Design Studio and planning the studio's workload and schedules.

Kay Heather's education history is as follows:

From 1995 to 1999, Kay Heather attended Swansea University, where they obtained a BA Hons degree. Their field of study was German and Sociology, and they pursued a Joint Honours program.

In 2006, Kay Heather enrolled at Croydon College and completed a CIPS Foundation Diploma in Purchasing and Supply. Kay studied at Croydon College until 2007.

Additionally, in 2007 and 2008, Kay Heather attended Kingston College, focusing on City & Guilds Digital Photography. However, it is not specified whether they obtained a degree during their time at this institution.