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Karen Craft is an experienced professional in Human Resources and Change Management, currently serving as the People and Culture Manager at IMPACT Community Services since August 2019. Previously, Karen held various positions including People & Culture Advisor at Noosa Shire Council, Manager People & Culture at Bundaberg Regional Council, and People & Performance Advisor at Suncorp. Earlier career roles included Business Unit Consultant at Westpac and Human Resources Manager at Zurich Financial Services. With a strong educational background, Karen possesses multiple degrees including a Bachelor in Industrial Relations & Politics from UNSW, a Master's in Management with a HR Major from Macquarie Graduate School of Management, and further qualifications in Workplace Assessment & Training.