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Sonia Fitzgerald currently serves as the TAC Team Lead at IMP Solutions, a position held since May 2020. With extensive experience in dispatch operations, Sonia has worked at Eclipse Technology Solutions Inc. from May 2008 to July 2023 and at SCI from May 2008 to May 2020, where responsibilities included managing dispatch activities. Previous experience includes roles at Bell IP Solutions, J & D Systems, Delphi Solutions, and Ericatel, where dispatch duties were similarly focused. Sonia's career spans several decades, demonstrating a strong background in dispatch management and leadership.