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Viviana Santos currently serves as the Education Program Coordinator at Penn State Abington, where responsibilities include managing administrative tasks and overseeing receptionist duties. Prior experience includes working as a Retail Cashier at Target, focusing on guest interaction and enhancing the shopping experience, and serving as a Next Steps Team Leader for AmeriCorps. Viviana has contributed to college and career assistance at Esperanza Academy Charter School and has held multiple mentorship roles at Arcadia University, fostering social justice and academic support. Additional experience includes working as a summer camp counselor and providing childcare services at Juniata Fitness. Viviana holds a Bachelor of Arts in Education Studies from Arcadia University and has a background in psychology from Albright College.