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Rachel M. started their work experience in 2003 as a Corporate Services System Specialist at United Community Bank. Rachel worked in this role until 2013. In 2013, they joined IMI Agency as the Director of Technology and Innovation, where they currently work.

Rachel M. completed their Associate's degree in Accounting from North Georgia Technical College, where they attended from 1999 to 2003. Afterwards, Rachel pursued a Certification in SQL Server at Emory University - Continuing Education. The specific start and end years for the certification are not provided.