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Jessica S. has a diverse work experience spanning multiple companies and industries. In their most recent role at IMDb.com, starting in October 2022, they serve as the Head of Engagement & Community. Prior to this, they held various positions at IMDb.com, including Head of Product for Living Room, Originals, and Events, Head of Product, and Principal Product Manager for IMDb Consumer and IMDb Mobile Apps.

Before joining IMDb.com, Jessica worked at Zillow as the Principal Product Manager for Mobile Apps, where they focused on app engagement, notifications, personalization, search and map improvement, and native ads. Prior to Zillow, they were the Senior Manager of Mobile & Personalization at Nordstrom, leading a Product Management group responsible for customer mobile platforms and Omni-Channel initiatives.

Jessica's earlier experiences include working at IMDb (a subsidiary of Amazon.com) as a Principal Product Manager responsible for mobile product development and leading the creation of X-Ray prototypes. Jessica also served as the Senior Director of Product & User Experience at Evri, managing product development for a semantic web startup, and as the Vice President of Products & User Experience at Jobster.

Jessica began their career at Amazon, where they held several roles, including Director of Customer and Shopping Experience, Director of CS Integrated Applications, Senior Manager of Consumer Ordering (eCommerce), Group Program Manager of Consumer Ordering, Senior Program Manager of Buying & On-site Support Systems, and Program Manager of Customer Service Technology. During their time at Amazon, they played a key role in launching the first global CRM system and was involved in significant strategic initiatives.

Overall, Jessica S. has a strong background in product management, with a focus on mobile apps, engagement, personalization, and customer experience. Jessica has also gained extensive experience in the e-commerce and entertainment industries.

Jessica S. began their education in 1988 at Northwestern University, where they completed coursework towards a B.A. in Journalism and American Studies. Jessica attended Northwestern University for four years, earning their degree in 1992. In 1993, they enrolled at The University of Kansas and pursued a M.A. in English and American Studies, completing their studies after four years in 1997. During their time at The University of Kansas, they also spent a year at the University of Exeter in 1993-1994, where they earned a second M.A. degree in Criticism and Theory.