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Ria Verma is a Quality Assurance Specialist currently employed at Bridging Technologies since April 2023. Previously, Ria worked as a Quality Analyst at Beyond Codes Inc. from June 2022 to April 2023, and as a Fraud Analyst/Quality Assurance Specialist at Teleperformance from September 2019 to June 2022. At Teleperformance, responsibilities included ensuring customer interactions aligned with business goals, improving customer experience, coaching agents, and conducting quality audits. Ria holds a Master of Science in Mathematics from Himachal Pradesh University, completing studies in August 2022, and a Bachelor of Science in Mathematics from Gurukul International School, obtained in August 2017.