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Jimmy Liao has a diverse work experience. Jimmy currently works at iManage as a Technical Support Engineering Specialist for Closing Folders. Before that, they worked at Closing Folders as a Customer Support Associate and later as a Customer Support Lead. In 2018, they briefly worked at Elections Ontario as a Tabulator Deputy Returning Officer. Prior to that, they were a Store Associate at UNIQLO Canada. Jimmy also has experience in the esports industry, where they worked at theScore as a Data Coordinator and a Data Entry Specialist. In addition, they were a Student Ambassador at Wilfrid Laurier University and a Sales Co-Worker at IKEA Group.

Jimmy Liao attended Wilfrid Laurier University from 2011 to 2015, where they pursued an undergraduate degree in Leadership. In terms of additional certifications, they obtained the following: Becoming a Male Ally at Work and Inclusive Mindset certifications from LinkedIn in May 2022, Bystander Training: From Bystander to Upstander certification from LinkedIn in May 2021, CrossFit Level 1 Trainer certification from CrossFit, Inc. in February 2013, Lifesaving Instructor, Swim Instructor, and National Lifeguard - Pool certifications from Lifesaving Society in May 2011, and Standard First Aid with CPR-C certification from Lifesaving Society in January 2011.